Legal Information

Important legal documents and policies for Tune HUB users and services.

Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

Welcome to Tune HUB. These Terms and Conditions ("Terms") govern your use of our platform that connects vehicle owners with professional tuners ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, then you may not access the Service.

2. Description of Service

Tune HUB is a marketplace platform that connects vehicle owners with professional tuners for automotive tuning services including but not limited to cars, trucks, boats, and heavy equipment.

Our platform provides:

  • Connection between vehicle owners and verified tuners
  • Tuner profile and service listings
  • Communication tools and booking systems
  • Payment processing and transaction management
  • Review and rating systems

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. User Responsibilities

4.1 Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or conduct harmful activities
  • Engage in fraudulent or deceptive practices
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems

4.2 Content Standards

All content you submit must be accurate, lawful, and not violate any third-party rights. You retain ownership of your content but grant us a license to use it in connection with our Service.

5. Tuner Services

5.1 Independent Contractors

Tuners on our platform are independent contractors, not employees of Tune HUB. We facilitate connections but do not directly provide tuning services.

5.2 Service Quality

While we verify tuner credentials, we do not guarantee the quality of services provided. Users are responsible for evaluating tuners and making informed decisions.

5.3 Disputes

Any disputes regarding services should first be resolved directly between users and tuners. We may provide mediation assistance but are not responsible for service outcomes.

6. Payment Terms

6.1 Payment Processing

We use third-party payment processors to handle transactions. By using our payment services, you agree to their terms and conditions.

6.2 Fees

We may charge service fees for using our platform. All applicable fees will be clearly disclosed before any transaction.

6.3 Refunds

Refund policies are determined by individual tuners. Platform fees may be refunded at our discretion in cases of service failure or violation of terms.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Tune HUB and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without prior written consent.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Disclaimers

9.1 Service Availability

We do not guarantee that the Service will be available at all times or that it will be error-free. We reserve the right to modify, suspend, or discontinue the Service at any time.

9.2 Third-Party Content

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Tune HUB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Indemnification

You agree to defend, indemnify, and hold harmless Tune HUB and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

12. Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of [Your Jurisdiction].

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Tune HUB Legal Team

Email: legal@thetunehub.com.au

Address: 11 Windsor Rd, Nambour QLD 4560