1. Introduction

Welcome to Tune HUB ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform that connects vehicle owners with professional tuners.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Vehicle information (make, model, year, modifications)
• Communication records and support requests

2.2 Usage Data

We automatically collect certain information when you use our service:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Log data and analytics information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• Provide, operate, and maintain our platform
• Process transactions and manage your account
• Connect vehicle owners with qualified tuners
• Communicate with you about services and updates
• Improve our platform and develop new features
• Ensure security and prevent fraudulent activities
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users.

4.2 Tuner Connections

When you request tuning services, we share relevant information with qualified tuners to facilitate the connection and service delivery.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Portability of your data
• Opt-out of marketing communications
• Object to certain processing activities

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though this may affect some functionality.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to remove the information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: